Security Update

Protect Your Wallet Before You Claim ECX

As the Bitcoin snapshot approaches, scammers often create fake websites, phishing campaigns, and fraudulent claim tools. Follow these security recommendations to help protect your Bitcoin and complete the official ECX claim safely.

Jul 24, 2026

Security Comes First

Preparing for the ECX claim is about more than understanding the process—it is also about protecting your wallet.

Periods surrounding Bitcoin snapshots and blockchain distributions often attract scammers who attempt to trick users into revealing sensitive wallet information.

A few simple precautions can significantly reduce your risk.

1. Use Only the Official Claim eCash Website

Always verify the website address before entering any information.

Bookmark the official Claim eCash website in advance instead of relying on search results or links shared on social media.

Be cautious of websites with:

  • misspelled domain names;
  • additional words or characters;
  • suspicious pop-ups;
  • unexpected redirects.
  • 2. Never Share Your Recovery Phrase

Your Recovery Phrase is the master backup for your wallet.

Anyone with access to it can control your Bitcoin.

The official ECX Claim Checker never requests your Recovery Phrase.

Only the official Claim Tool may require wallet ownership verification as part of the claim process. Before entering sensitive information, always confirm that you are on the official Claim eCash website and that you understand each step of the process.

3. Never Share Your Private Key

A Private Key provides direct access to your Bitcoin address.

Treat it as confidential information.

Do not:

  • send it by email;
  • share it through messaging apps;
  • upload it to cloud storage;
  • paste it into unknown websites.

If your wallet uses a Recovery Phrase, you generally do not need to export a Private Key unless your wallet's instructions specifically require it.

4. Understand the Difference Between the Checker and the Claim Tool

The Claim eCash portal includes two separate tools.

ECX Claim Checker

Uses only:

✅ Public Bitcoin Address

Never requests:

❌ Private Key

❌ Recovery Phrase

ECX Claim Tool

Used after eligibility has been confirmed.

Depending on your wallet, ownership verification may involve:

  • Private Key mode; or
  • Recovery Phrase mode.

Always make sure you are using the official Claim Tool.

5. Beware of Phishing Websites

Scammers often copy the appearance of legitimate websites.

Warning signs include:

  • urgent messages such as "Claim Now or Lose Your Coins";
  • unrealistic promises;
  • requests for Bitcoin payments;
  • fake customer support chats;
  • unofficial download links.

If something feels suspicious, stop and verify the website before continuing.

6. Nobody Can Increase Your ECX Allocation

The ECX allocation is determined by the official Bitcoin snapshot.

No person, website, exchange, or third-party service can increase the amount of ECX you are eligible to receive.

Be cautious of anyone claiming they can "unlock" additional ECX or provide priority access.

7. Never Send Bitcoin to Receive ECX

The official ECX claim process does not require you to send BTC in order to receive ECX.

If any website or individual asks you to transfer Bitcoin to "activate" your claim, it is almost certainly a scam.

8. Keep Your Wallet Backups Safe

Store your:

  • Recovery Phrase;
  • Private Key (if applicable);
  • wallet backup files;

offline whenever possible.

Do not rely on screenshots or unencrypted cloud storage for long-term backups.

9. Follow Wallet-Specific Instructions

Each supported wallet has its own guide.

Before claiming ECX, read the instructions for your wallet.

Guides are available for:

  • Ledger
  • Trezor
  • Electrum
  • Bitcoin Core
  • Sparrow Wallet

View Wallet Guides →

Quick Security Checklist

Before claiming ECX, make sure you can answer Yes to each of these questions:

✅ Am I using the official Claim eCash website?

✅ Have I bookmarked the correct URL?

✅ Do I understand the difference between the Claim Checker and the Claim Tool?

✅ Have I securely backed up my wallet?

✅ Am I following the guide for my wallet?

✅ Have I verified that no one is asking me to send Bitcoin?

If any answer is No, pause and resolve it before continuing.

Frequently Asked Questions

Is the ECX Claim Checker safe?

Yes. It only requires a public Bitcoin address and never requests a Private Key or Recovery Phrase.

Will I ever need to send Bitcoin to claim ECX?

No. The official claim process does not require sending Bitcoin.

Can someone help me claim ECX if I give them my Recovery Phrase?

No. Never share your Recovery Phrase with anyone.

How do I know I'm using the official website?

Bookmark the official Claim eCash website and verify the domain before entering any wallet information.

Should I use links shared on social media?

Whenever possible, access the Claim eCash portal using your saved bookmark or a trusted official source rather than clicking links from unknown accounts.

Where can I learn more about security?

Visit the dedicated Security Center: /claim/security

Stay Safe Throughout the ECX Claim

Protect your wallet, verify every step, and use only the official Claim eCash tools.